ONE Office Solution is a stellar example of a successful small business in our community dedicated to serving their customers, making sure each guest has a positive experience and leading by example for everyone they do business with. So, we wanted to know what their secret was– One Office Solution shared with us the history of the business along with their blueprint for success!
Describe your business:
We sell all products that you would use in your offices; office supplies, office furniture, copiers and printers as well as janitorial and break room supplies. We have 9 locations in Norfolk, O’Neil, Yankton SD, Sioux City, Le Mars, Cherokee and Orange City IA, Worthington and Marshall MN. We have 60 employees. We target all businesses.
Tell us about the history of your business:
We were started in 1942 in Norfolk, NE, by my Grandfather, Charlie McNally, and our name was Western Typewriter and Office Supply. Heidi and I (Steve) took over in 1996 and added the other 8 locations. In 2015 we changed our name to One Office Solution to reflect the fact that we are your one supplier for everything your office needs.
What do you consider to be your blueprint for success?
We pride ourselves in being experts in the office environment and being able to provide everything for our customers. We also provide the best customer service and that shows in our motto- Where the Customer is King.
Share with us a success story of your business:
One Offices bid on the corporate furnishing package when Wells Dairy built their corporate offices several years ago. We won the bid and have since been the corporate supplier for Wells Dairy office furniture Nation wide.
Why did you decide to become a member of the Norfolk Area Chamber of Commerce?
A healthy business community is vital to our success. Being a Chamber member allows us to contribute to that goal.
What are your plans for the future of your business?
Continue to grow, expand, and thrive.